Magic News – October – Alex version

Magic News October What if the Wow effect was not about great means, but about the ability to see each customer as unique? This month, we explore the power of personalized attentions: a giraffe that extends its holidays to make a child smile, receptions adapted to the needs of each [...]

Magic News – October – Bis

Magic News October What if the Wow effect was not about great means, but about the ability to see each customer as unique? This month, we explore the power of personalized attentions: a giraffe that extends its holidays to make a child smile, receptions adapted to the needs of each [...]

Magic News – September

Magic News October What if the Wow effect was not about great means, but about the ability to see each customer as unique? This month, we explore the power of personalized attentions: a giraffe that extends its holidays to make a child smile, receptions adapted to the needs of each [...]

Magic News – September

Magic News October 1Quality E-Reputation – TRUSTYOU Satisfaction climbs, teams make a difference. Point of vigilance: some clients still report too much time for requests from their rooms. A topic to share with your teams to identify possible improvements. Discover your TrustYou score [...]

Magic News – September

Magic News from September « Quality is not an action, it is a habit. » 1TH QUALITY E-REPUTATION – TRUSTYOU Satisfaction climbs, teams make a difference. Congratulations to the teams for their mobilization throughout the summer. The comments particularly welcome the availability, welcome and breakfast. Point of vigilance: some [...]